Appendix

[Index] [Starting] [Managing] [Growing] [Appendix]


Additional Contacts

Partnerships with Other NT User Groups

Contacting and working with other groups in your area (or within WANTUG) can be successful for all groups involved. Opportunities for cooperation include sharing booth space at trade shows or fairs, bringing in SIG leaders from other groups for presentations, or holding joint meetings with major presenters.

See http://www.wantug.org/ntuglist.html for a complete listing of other NT-based User Groups.

Microsoft Mindshare User Group Program

MINDSHARE
Microsoft User Group Program
Phone: (800) 228-6738 Fax: (206) 936-7329
http://www.microsoft.com/mindshare

The Microsoft Mindshare User Group Program was established in 1987 to help support computer user groups. Over the years, we have provided countless individuals like you with information on how to start a user group, how to keep it going once it's launched, and how Microsoft can be a part of their user group.

One of the most helpful features for a new NT User Group from Mindshare is "Making Connections." "Making Connections" is a guide to starting a new user group geared towards general-purpose user groups, but still fairly relevent for NT User Groups. It is available from the Mindshare web page. It is about 272KB in size and is in a Windows Help (.hlp) File format.

Mindshare views all NT User Groups as SIGs, no matter what size or role they play. If you would like more information on how Mindshare supports Special Interest Groups (SIGs), or if you would like to register your SIG (NT User Group) with Mindshare, call (800) 228-6738 and press 1 on your touch-tone phone to utilize the Mindshare FaxBack Service. You can then request a summary of the support Mindshare offers SIGs, as well as a registration form to register your group. Once you fill out the registration form and fax it to the Mindshare Program at (206) 936-7329, your group will be registered with Mindshare and eligible for support from Microsoft.

Typically, after registering with Mindshare, you can expect a quarterly mailing containing a Mindshare newsletter, some marketing materials, often a relevent video tape, and sometimes a relevent Microsoft product.

Association of PC User Groups

APCUG is an all-volunteer, not-for-profit international umbrella organization of computer user groups. It operates as an information network among existing user group organizations. At present, nearly 450 user groups from all over the world, representing more than 350,000 members, are members of APCUG.

For more info about APCUG, please see www.apcug.org

DECUS

The Digital Equipment Computer Users Society (DECUS) is a national organization with many local chapters, known as LUGs (local user groups). For more info about DECUS, please see www.decus.org

User Group Connection

User Group Connection (UGC), a privately held California Corporation, was founded July 26, 1993, as a spin-out of Apple Computer. The original Apple User Group Connection department was in existence for over nine years prior to becoming an independent organization. The company began operations on October 1, 1993 with offices in Soquel, California. UGC is an independent company dedicated to helping User Groups and vendors connect with each other. UGC also provides free support and benefits to User Groups registered with them. UGC maintains databases of approximately 1,600 PC and 2,300 Mac groups, organizes monthly mailings, provides a referral service, and provides management assistance to User Groups. For more info about UGC, please see www.ugconnection.com

Miscellaneous Contacts

  • IRS
    Tax-exempt Status for Your Organization
    IRS Publication 557
    1-800-829-1040

  • National Center for Nonprofit Boards
    1225 19th St. NW, #340
    Washington, D.C. 20036
    (202) 452-6262

  • The Foundation Center
    79th Fifth Avenue
    New York, NY 10003
    (212) 620-4230

  • The Independent Sector
    1828 L Street, NW
    Washington, D.C. 20036
    (202) 223-8100

  • The Society for Nonprofit Organizations
    6314 Odana Road, #1
    Madison, WI 53719
    (608) 274-9777

Checklist for Forming a New NT User Group

Quick Checklist for Forming a New NT User Group

    Read the WANTUG Guide to Starting, Managing, and Growing a NT User Group.

    Plan an organizational/interest meeting with other interested users, located in a convenient meeting space.

    Prepare the agenda and create a survey or interest sheet to learn the interests and needs of the constituency you plan to serve.

    Promote your meeting by notifying potential users through newsgroups, web pages, computer dealers, a press notice in the newspaper, contacts in end-user support departments of area corporations, schools, and friends and neighbors.

    Hold organizational meeting.

    Survey attendees for their interests and needs.

    Recruit volunteers for organizational committee to make initial recommendations.

    Evaluate attendee surveys to determine focus of group.

    Choose interim leaders.

    Locate regular group meeting place.

    Determine regular meeting date and time.

    Plan for services or activities to offer at start.

    Determine budget.

    Establish dues based upon projected members and budget for services.

    Plan programs for the first three to six months.

    Follow up your plans with the attendees of the organizational meeting.

    Advertise user group meetings.

    Recruit members.

    Organizational committee should recommend name, purpose, structure, activities, dues, and legal status.

    Draft Constitution and Bylaws.

    Hold meeting to approve organizational committee recommendations, approve Constitution and Bylaws, and elect officers.

    Evaluate progress.


This may be enough to get you started, but we suggest you at least browse the rest of this document for background material and information about each of these checklist items. The remainder of this guide contains suggestions and tips beneficial to both those starting a new user group and to those maintaining existing user groups.

The User Group Guide to Tax-Exempt Status

This is a fairly complete guide to US Tax-Exempt status for your NT User Group. We are looking for similar guides for other countries, if you know of such dpcuments please send E-Mail to WANTUG. The User Group Guide to Tax-Exempt Status by Joan Cummings, CPA (now an officer with the UGC).

Sample Press Release

Here's an actual press release from a new group which started in October 1996. We think this is an excellent example of a press release for a NT User Group. It has all the necessary content and style to effectively put the message out.


FOR IMMEDIATE RELEASE

Windows NT Engineering Association of Silicon Valley
September 23, 1996
CONTACT: Karl Beckstrand (408) 452-0537

WINDOWS NT ENGINEERING ASSOCIATION TO LAUNCH IN SILICON VALLEY

San Jose -- Next to consumer use, a good indicator of a product's success in the marketplace is the number of organizations, products and services that develop around that product.

Beginning Oct. 8, the South Bay Area will have a new organization focused on Microsoft's networking products, the Windows NT Engineering Association of Silicon Valley (NTEA).

Members of the new association will meet monthly to exchange ideas, get exposure to new technologies, and find out about career opportunities.

Corporate NTEA sponsors will provide members with instruction in the latest networking technology, as well as free and discounted products and services, according to Michael Masterson, co-founder and president of the NTEA.

Offerings to NTEA members include discounted training and certification testing services provided by Teknowlogy Education Centers and by Masters Institute, free job opportunities and career assistance provided by PC Personnel, and discounted Internet access provided by BEST Internet Communications. Other sponsors include Symantec and Digital Equipment Corp.

In addition to formal learning opportunities, the NTEA will encourage person-to-person networking among LAN/WAN engineers, administrators, and so on. "It'll give members a way to assist one another in developing technical competence. Technology is changing too fast to go it alone," says Masterson.

"I think that members will draw on each others' experience," says Rachel Taylor, a Windows NT system administrator, who works in San Jose. "Before attempting a major upgrade, a member can talk to others who've already done it."

The NTEA's first meeting will be Tuesday, Oct. 8 from 6 p.m. to 8 p.m. Bill Wood of Microsoft will present the new features in Windows NT 4.0 and corporate sponsors will be introduced. There is no charge to attend the first meeting. Membership fees are $20 per year. Non-members will pay $5 per meeting.

All meetings will be held the second Tuesday of each month at the Santa Clara County Office of Education building (former DataQuest headquarters), 1290 Ridder Park Drive, on the corner of Brokaw Road, one block east of the Brokaw exit from highway 880 in San Jose.

Meetings will focus on the design, set-up and troubleshooting of servers and services, system administration, and software development issues, according to Masterson. Topics will range from Inter- and Intranet issues, to network security, to website creation and management.

"We will also observe and report on the computer industry and financial trends, business opportunities, and relevant legislation to help members in their careers," says Raymond Lee, the association's vice president.

The NTEA is a non-profit, unincorporated association that operates for the benefit of its members. The NTEA may be reached at (408)437-8803.

Two other Windows NT groups meet in the Bay Area, one at UC Berkeley (510-528-9895) and the other at Microsoft's office in Foster City (415-571-7737).


Sample User Group Bylaws

From the Quad-Cities Computer User Group, Davenport, Iowa USA, here is a fairly simple set of Bylaws. These are the rules by which your NT User Group will be governed. Make appropriate adjustments for the specifics of your group.

Quad-Cities User Group Bylaws

Sample of application to join an existing user group


                         Join the
                   Capital PC User Group

You can join by mail.  Fill out the application form below and send it along
with payment to:

                 Capital PC User Group, Inc.
                 51 Monroe Street
                 Plaza East 2
                 Rockville, MD 20850

Payment is by check or credit card (Mastercard or VISA). Purchase orders are
not accepted.

Annual dues are $35 (2 years $65, 3 years $90).
International dues are $50 per year.

Please be patient. Your membership starts with the first newsletter mailed
to you. It may take 4-6 weeks before you are included on the mailing list or
receive your membership identification card. You may participate immediately
in all the user group activities. For general information, call
301-762-9372.

------------------- Membership Application ---------------------

Name: _________________________________________________________

Address: ______________________________________________________

City/State: ___________________________________ Zip: __________


Phone: (H) ____________________________________________________
            (Area Code)

Phone: (W) ____________________________________________________
            (Area Code)
 _
|_|  Please do not include my name in the Capital PC User Group
     Directory.
 _                                                 _
|_|  New                                          |_|  Renewal

Please  make  check  payable  to  Capital  PC  User  Group.
If paying by credit card:
                                       _                _
Card number: _______________________  |_|  Mastercard  |_|  VISA

Expiration date: ___________  Signature: _______________________

----------------------------------------------------------------

How to Treat an Industry Vendor

By Rollie Cole and Larry Shaw, Pacific Northwest PC User Group, Seattle, Washington

1. Be Appreciative
The best commercial transactions are those in which both sides gain. Vendors have an interest in good relations with user groups and users. A vendor’s willingness to address you is not totally out of the goodness of its heart. At the same time, your group has asked the vendor, or agreed to let it address you, because you and your group expect to gain. Recognize the value you get and work with the vendor to maximize it. Even if all you want is someone to listen to your frustration, you can at least appreciate the vendor representative who appears as your target. Of course, we who believe the “don’t get mad, get even” rule will want to determine the approach most likely to lead to change.

2. Be Courteous
As frustrated as you may be, "Have you stopped beating your kids?" style questions do not always lead to the best responses (i.e., those most likely to inform or lead to change). At minimum ask "What good reason do you have for still beating your kids?" Questions that imply the speaker or his or her company is stupid, insensitive, venal, or all three usually get negative responses. They often disrupt the program and reduce the benefit to the user group. Our group has had our best luck with the questions of the "Why did you do this or that?" style.

3. Be Helpful
Those speakers who have addressed user groups (and survived!) know and follow rules such as we have set out above. However, even speakers otherwise experienced may be new to user groups. Have your program chair explain such things when arranging the speech. You could even give them a copy of this article. The speaker can then design the right appropriate talk for your group. You should also tell them what you can about the location, the backgrounds of your members, and other basic information.

4. Be Cooperative
Your speaker may have traveled a good distance at company expense to be with you. He or she may not have local support and staff. If you can help them make arrangements for equipment, accommodations, or the like, do so. If you must adjust the normal schedule of your meeting to accommodate travel plans, do so.

5. Be a Good Host
Make a personal effort to make your speaker comfortable. If possible, meet with the speaker before the meeting. You may, for instance, offer to meet with them over dinner. Bring along some of your user group officers or related SIG leaders to build rapport before the meeting.

6. Be Attentive
There is nothing so disruptive as a second or third conversation going on during a presentation. If you aren’t paying attention to the speaker, at least sit quietly or leave.

7. Stick to the Subject
Ask questions that apply to subjects under discussion during a formal presentation. By keeping to the subject, the speaker will be able to cover his material more efficiently. That will allow more time for tangential questions or other topics at the end of the appearance. Leading the conversation off on a side track robs everyone of a chance to learn.

8. Be There
Do all you can to provide a good crowd for the speaker. A company representative visiting a user group is doing so to meet with users. The more users there are, the happier the vendor will be and the more likely to repeat the experience with other users.

9. Avoid Greed
Most vendors are happy to provide product or other items for door prizes or giveaway at your meetings. Many will provide review copies in advance so you can have an article in your newsletter before the meeting. But the decision should be theirs. Don’t demand that the vendor provide copies of their product as a price of admission to your group. The role of the user group is to provide a platform for communication, not to provide a platform for free distribution of software, unless the vendor chooses to do so voluntarily.


[Index] [Starting] [Managing] [Growing] [Appendix ]